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Old phone scam still tricking credit card holders

Thu, 22 Oct 2009

Credit card customers are still being duped by a well-worn scam which encourages people to give their confidential account details over the phone.

According to Financial Fraud Action UK, there are several ways to combat this type of credit card con.

It advises consumers never to give their PIN number to anyone, even if they genuinely are police officers or work for the bank the credit card is provided by.

In addition, if an unsolicited phone call claiming to be from the bank appears to be suspicious, carholders should ring back their credit card provider on a number they know to be real.

Katy Worobec, head of fraud control for Financial Fraud Action UK, said: "So far some of the victims have included pensioners and members of the Asian community. However, what is now clear is that the scam is becoming more widespread."

Payments body Visa recently said that retailers' and consumers' increasing use of fraud prevention techniques are helping to reduce credit card crime figures.
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